Support

ConCat offers multiple complementary and paid support packages for events of all sizes. Please refer to the tables below to find the support options right for you.

Complementary.

Complementary support provides the following at no additional fee. These options are included with every ConCat instance.

Bug Reporting and Status.

We offer access to bug reporting and status reporting of issues to all customers on the ConCat platform. In addition, we offer a public tracker for all verified bugs

Discord.

Join our Discord community to discuss usage and feature requests amongst other users, and our staff! Become a part of the discussion, participate in round tables, and more as our product evolves.

Confluence.

Documentation is provided on our Confluence wiki to the general public. You can also find release notes, and blog posts detailing new and upcoming features. Additionally, you can find How-To's detailing common actions.